We are a customer-first company, and we strive to provide the best quality products with a seamless experience for you. Still, sometimes things happen, so if there's anything wrong with the item you have received, we will do our best to fix it and ensure your satisfaction.
If you want to return the item, please follow these instructions:
- Contact us within 30 days of receiving the order at firstname.lastname@example.org
- If you have discovered any fault, please take pictures of the defective or wrong bundles sent to you and attach them to the initial email with an explanation.
We do not issue refunds if you do not provide a reason for returning the item or send it back without contacting us first.
Refunds for returned items will be issued to the original payment method you used when placing your order.
If you still have additional questions about returning the item, feel free to contact us at hello@brickbundles